Warranty Claim

All Alla Lighting products have at least one year warranty since purchase date. Specific warranty information can be found on each products details. Pictures of the manufacturer defective item maybe required to claim the warranty.

Please note: if the order has been over one year since purchase date, please contact us directly, we will try our best to help you and offer life-time technical support.

Cancellation just in 3 Easy Steps:

     1. Submit a Request

     2. Ship it back based on our return instructions by email.

     3. Receive your replacement item (A replacement usually will be shipped out within 2 business days after receiving the return or based on some situation, we can help to send the replacement bulb firstly)

Still Need Help?

Our Customer Support Is Here to Help You All the Time!

Call Us Alla Lighting Customer Support by Phone

1(909) 606-2935

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